coworking
online
free
20.12.2022
19:00
COVID-19 affects our daily lives. We understand this very well and approach this issue with utmost seriousness, so that our clients can work comfortably and safely.
Regular cleaning
We have increased the frequency of cleaning throughout the day. We pay special attention to surfaces, areas, and frequently used workspaces, in accordance with international safety and health standards.
Distancing
We have adopted global principles of physical distancing and adapted them to our workspaces. Specifically, we implement rules for people movement within our business centers with clear signage and measures to minimize personal contact.
Safe meetings
To ensure our clients can use the conference rooms in accordance with safety and health guidelines, we have implemented rules for the conference rooms. These rules include the arrangement of seating for physical distancing and maintaining a safe distance during catering service.
Support
We provide you with our international team of cleaning contractors, community relations managers, technical support managers, customer support coordinators, professional secretaries, IT engineers, and other professionals who do everything possible to ensure you can work in the most convenient and safest way.
General terms of service provision in the "Creative space" co-working space
1. Terms and Definitions
1.1. In these Terms, the following words and expressions have the meanings assigned to them in this section 1:
"Subscription" means the right of the Customer to use the Coworking Services for a specified period under the selected tariff plan, taking into account additional services.
"Coworking Administration" means the representatives of the Performer who manage the Coworking space.
"Customer's Guests" means individuals temporarily admitted to the Coworking by the Coworking Administration at the request of the Customer.
"Additional Services" means services provided by the Performer that are not included in the Tariff Plan.
"Performer" means LLC "Creative space" or any other person on behalf of whom or at the expense of whom LLC "Creative space" acts.
"Coworking" means the flexible working environment ("Creative space") organized and managed by the Performer, including non-residential premises where such workspace is organized.
"Personal Cabinet" means a web page on the Coworking Site designed by the Performer to specify the composition of the Services subject to payment, containing information about the current status of paid Coworking Services, the cost of Services, and other information.
"Coworking Rules" means the rules of conduct in the Coworking established for all Coworking or a specific Coworking.
"Customer's Representatives" means the Customer's employees and any third parties engaged by the Customer to perform any work on behalf of the Customer in the Coworking.
"Workspace" means a part of the Coworking designed for the work of 1 (one) person.
"Coworking Site" means the Performer's website on the Internet located at https://creativespace.com.ua/.
"Parties" means the Customer and the Performer.
"Tariff" or "Tariff Plan" means a set of services provided by the Performer, the amount of the Performer's remuneration for such services, and the procedure for payment for such services by the Customer, published on the Coworking Site or communicated to the Customer in other ways.
"Terms" means the actual conditions of service provision in the Coworking.
2. Subject of the Contract; Conclusion of the Service Provision Agreement
2.1. These Terms establish the general conditions for the provision of services by the Performer to provide the Customer with workspaces in the Coworking, as well as other services related to the functioning of the Coworking.
2.2. These Terms apply to the services specified in the selected Customer's Tariff Plan or to other services provided by the Performer in the Coworking.
2.3. The Customer's agreement with these Terms may be expressed:
(a) in writing (including electronic messages sent to the Performer);
(b) by placing an order in the Personal Cabinet; or
(c) by taking actions indicating agreement to the provision of services by the Performer (including, without limitation, using workspaces in the Coworking), and by taking any of the actions listed above, the Customer confirms that they have read these Terms and Coworking Rules and undertakes to comply with them.
3.17. The Contractor has the right to provide services independently, as well as through the efforts of third parties.
3.18. Under a separate agreement between the Parties, the Contractor may provide the Customer with office equipment and other movable property for temporary use by means of an acceptance and transfer act. In this case, the Customer is responsible for the equipment and other movable property provided to them for use. The Customer undertakes to compensate the cost of equipment and movable property transferred to them for use in case of loss, damage, or destruction of such property.
3.19. The Contractor has the right to fully or partially suspend the provision of services in case of the need for technical or sanitary-hygienic measures. In this case, the term of the subscription is extended for the duration of the suspension of services.
4. Cost of Services
4.1. The cost of the Contractor's services is determined according to the selected Tariff Plan and Additional Services and is reflected in the invoice issued to the Customer. The invoice is issued electronically when ordering services in the Personal Account. If the Customer is a natural person, the invoice is the amount to be paid, as indicated in the Personal Account.
4.2. The Customer agrees to pay the cost of the Contractor's services in advance for the entire billing period of the chosen Tariff Plan within 3 (Three) calendar days from the date of issuing the respective invoice.
4.3. Services that have been paid for but not used within the specified period are considered provided by the Contractor. Their cost is not refundable. The Customer acknowledges and understands that when the Contractor provides a subscription to the Customer, the necessary number of workspaces is reserved for them, which are not provided to third parties during the provision of services.
4.4. Simultaneously with the issuance of the invoice to the Customer who has chosen a Tariff Plan that includes the provision of a separate space, a bill for the payment of a security deposit is issued in the amount of the monthly cost of the Tariff Plan chosen by the Customer (hereinafter referred to as the "Security Deposit"). The Security Deposit must be paid within 3 (Three) banking days from the date of issuing the respective invoice.
4.5. The Security Deposit is used by the Contractor in cases of the need to compensate for property damage caused by the Customer to the Contractor and/or impose penalty sanctions on the Contractor for violations by the Customer, Customer Representatives, or Guests of the Customer of the laws of Ukraine, other regulatory acts, these Terms and Conditions.
4.6. The Security Deposit or the remaining part of the Security Deposit after withholding the amounts for the Contractor's monetary claims or due to the Customer changing the chosen Tariff Plan to reduce its cost must be returned to the Customer within 20 (Twenty) business days from the expiration of the Customer's Subscription or changing the tariff plan. In case of the Customer changing the selected Tariff Plan to increase the number of workspaces, a bill is issued simultaneously for additional funds to be paid towards the Security Deposit in an amount not exceeding the cost of the Tariff Plan chosen by the Customer.
4.7. The Security Deposit is not refundable to the Contractor in case of termination of the subscription on the grounds specified in clauses 5.1 and 5.4 of these Terms and Conditions.
4.8. The Customer pays the Security Deposit once during the payment for the services for the first month of their provision, and then, during the term of the Customer's subscription, the Customer is obliged to maintain the amount of the Security Deposit in the required amount. If the amount of the Security Deposit becomes less than the initially paid amount, the Customer undertakes, upon the Contractor's request, to contribute the monetary amount until the Security Deposit reaches its initial size.
4.9. In case of non-payment of the due payment by the Customer in accordance with these Terms and Conditions, the Contractor has the right to terminate or suspend (at the discretion of the Contractor) the provision of services to the Customer.
4.10. The services of the Contractor and the Security Deposit are considered paid from the moment the funds are received according to the chosen Tariff Plan and/or the list of Additional Services into the settlement account of the Contractor. If, at the time of the start of the provision of services according to the selected tariff by the Customer, funds have not been received into the settlement account of the Contractor, the Contractor has the right to demand that the Customer provide documents confirming the payment.
5. Responsibility of the Parties
5.1. In the event of a material breach by the Customer, its Representatives, or Guests of this Agreement, the Contractor has the right to unilaterally and extrajudicially refuse to provide services to the Customer, terminate the Subscription, with the funds paid to the Contractor, including payment for services not rendered and the Security Deposit, remaining with the Contractor and acting as a penalty for the violation of these Terms, not subject to refund. A material breach is understood as a violation of these Terms and Rules of using the Coworking space, which creates obstacles, inconveniences for third parties in using the Coworking space and/or causes the Contractor to incur additional financial expenses.
5.2. The Customer bears financial responsibility for any damage to the Contractor's property, including that caused by the Customer's Representatives and Guests, its loss, or theft, excluding natural wear and tear of equipment or property. In case of damage, loss, theft, or other harm to the provided property, including equipment, the Customer compensates the damages incurred by the Contractor within 3 (Three) working days from the moment the Contractor submits the respective claim.
5.3. The Contractor has the right to deny access to the Coworking space to the Customer, the Customer's Representative, or the Customer's Guest in case of arrears in payment for the Contractor's services until full repayment of such arrears by the Customer, as well as to retain the Customer's belongings located on the Coworking space premises.
5.5. The Contractor is not responsible for the preservation of the personal belongings of the Customer, its Representatives, and Guests left on the premises of the Coworking space, including in individual lockers.
5.6. The Contractor is not responsible for technical inconveniences, including power outages caused by seasonal preventive and emergency work by municipal services and other reasons beyond the Contractor's control.
5.7. The Contractor is not liable for damage to the life and health of the Customer and/or the Customer's Representatives and/or Guests in the absence of the Contractor's fault.
5.8. The maximum liability of the Contractor to the Customer for any claim or complaint regarding the Contractor's services cannot exceed the payment made by the Customer to the Contractor for the period to which the respective claim relates. Lost profit is not subject to compensation.
5.9. All disputes and discrepancies arising between the Parties or in connection therewith are resolved through negotiations. In case of impossibility to resolve disputes and discrepancies through negotiations, they are settled in court in accordance with the procedural legislation.
6. Personal Data
6.1. In the event of the withdrawal of consent by the Customer, the Customer's Representative, or the Customer's Guest for the processing of personal data, the provision of certain services by the Contractor ceases to be available to such individuals.
7. Force Majeure
7.1. The Parties are released from liability for partial or complete non-performance of their obligations if it results from force majeure circumstances occurring after the conclusion of the service provision agreement due to events that the Parties could neither foresee nor prevent by reasonable measures, such as natural disasters, war, civil war, enactment of legislative acts leading to changes in civil and tax legislation, actions of state authorities.
7.2. After the cessation of force majeure circumstances, the Parties make every effort to fulfill their obligations as soon as possible.
Rules of Use for the Creative Space Coworking
1.1. These rules (hereinafter referred to as the "Rules") are established by the Coworking Administration (hereinafter referred to as the "Coworking Administration") and are mandatory for compliance by all Visitors. Violation (non-compliance) of these Rules is a basis for refusing to provide relevant services and/or imposing fines on the violator.
1.2. Terms and Definitions:
(a) "Temporary Pass" means a pass issued in accordance with paragraph 2.5 below;
(b) "Guests of Coworking Residents" or "Guests" - individuals admitted by the Coworking Administration to the Coworking premises, holding a Temporary Pass;
(c) "Creative Space Access" means a card, Creative Space, or another similar tool that grants access to Coworking;
(d) "Coworking Visitors" or "Visitors" means individuals admitted by the Coworking Administration to the Coworking, including Coworking Residents and Guests of Coworking Residents;
(e) "Coworking Residents" or "Residents" means individuals who have obtained a permanent pass to Coworking (or are waiting for its issuance subject to confirmation of acceptance of the application by the Coworking Administration);
(f) "Coworking Site" means the website located on the Internet at: https://creativespace.com.ua/
2. Admission of Visitors to Coworking
2.1. For visits and admission to Coworking, Visitors must obtain an Access Card and/or Temporary Pass by presenting an identity document.
2.2. The type and validity period of the Access Card or Temporary Pass to be issued to the Visitor are determined by the Coworking Administration based on the type and period of Coworking services provision. After using Coworking services, each Visitor is obliged to return the Access Card and/or Temporary Pass to the Coworking Administration.
2.3. In case of loss or damage to the Access Card and/or Temporary Pass, the Visitor must notify the Coworking Administration personally or by sending a message to the email address of the Coworking Administration specified on the Coworking Site.
2.4. A fine of 500 (five hundred) hryvnias is imposed for the loss, damage, or untimely return of the Access Card and/or Temporary Pass.
2.5. Issuance of a Temporary Pass.
2.5.1. An application for the issuance of a Temporary Pass can be submitted by the Coworking Visitor in one of the following ways:
(a) By sending an email to the email address of the Coworking Administration specified on the Coworking Site;
(b) By calling the phone number indicated on the Coworking Site.
(c) By contacting the Coworking Administration at the reception desk.
2.5.3. Applications for the issuance of Temporary Passes should be submitted with the understanding that the issuance of one Temporary Pass for a Visitor may take up to 15 minutes of the Coworking Administration's working hours.
2.5.4. An application for the issuance of a Temporary Pass for a Guest is submitted by the Coworking Resident who invited the Guest.
2.5.5. Issuance of a permanent pass. An application for the issuance of a permanent pass is made by the Coworking Resident by sending an email with an attached scan of the passport spread containing the photo, last name, first name, and patronymic (if any), date of issue, series, document number, and the signature of the owner, as well as a clear color photograph of the applicant (close-up of the face) to the email address of the Coworking Administration specified on the Coworking Site.
2.6. The Coworking Administration issues the Resident a key to the workplace, office, according to the selected Resident's Tariff Plan.
2.7. After the lease term expires, the Coworking Resident is obliged to return the issued key to the Coworking Administration.
2.8. A fine of 500 (five hundred) hryvnias is imposed for loss, damage, or untimely return of Creative Space.
3. Rules of Conduct in Coworking
3.1. Coworking Visitors are obliged to:
Here is the English translation of the provided text:
3.1.1. Adhere to the rules of fire safety, labor protection, sanitary norms stipulated by the legislation of Ukraine, other regulatory acts, and generally accepted norms, as well as rules during the implementation of one's type of activity.
3.1.2. Maintain cleanliness and order at workplaces and in common areas of the Coworking premises. In case it is necessary to involve an employee of the subcontracting cleaning organization of the Coworking to ensure cleanliness, it is necessary to inform the Coworking Administration representative.
3.1.3. Carefully treat all equipment, office equipment, furniture, materials, and energy resources of the Coworking and its visitors.
3.4. The customer is responsible for the compliance of the customer's representatives with these Terms and Rules of the Coworking.
3.1.5. Consume food on the Coworking premises only in specially designated areas, namely in dining areas and cafeterias.
3.1.6. Clean up after oneself every day after finishing work in the Coworking, dispose of trash in the designated bins.
3.1.7. Comply with the legal requirements of the Administration representative regarding the observance of these Rules and current legislation of Ukraine. Individuals who do not comply with these requirements are obliged to leave the Coworking premises with all their property at the first request of the Coworking Administration representative.
3.2. Visitors to the Coworking are prohibited from:
3.2.1. Entering the territory designated for the official use of the Coworking Administration.
3.2.2. Changing the configuration, settings of software and technical tools, connecting or disconnecting cables, touching connectors, opening system units, attempting to independently troubleshoot equipment malfunctions on the Coworking premises.
3.2.3. Being on the Coworking premises in a state of alcoholic and/or narcotic intoxication.
3.2.4. Consuming alcoholic beverages, narcotic, and other intoxicating substances on the Coworking premises.
3.2.5. Distributing narcotic and other substances prohibited in Ukraine on the Coworking premises.
3.2.6. Smoking on the Coworking premises, except in specially designated areas (if available on the Coworking premises), including the use of steam generators and electronic cigarettes.
3.2.7. Smoking on the Coworking premises (outside specially designated areas) incurs a fine of 5,000 (five thousand) hryvnias.
3.2.8. Creating obstacles and inconvenience to other Coworking visitors, including holding meetings and negotiations in unauthorized places (in the open space, dining areas), speaking loudly (including on mobile phones), making noise, using inappropriate language, and taking any actions regarding Coworking visitors; using the dining area for purposes other than intended, namely as a workspace.
3.2.9. Posting advertising information without the permission of the Coworking Administration.
3.2.10. Conducting video and photo shoots without prior coordination with the Coworking Administration.
3.2.11. Passing Coworking passes to third parties.
3.2.12. Failure to comply with this rule incurs a fine of 1,900 hryvnias on the Coworking visitor.
3.2.13. Importing and exporting equipment, furniture, and receiving large parcels from courier services from 10:00 to 19:00 on working days of the Coworking Administration.
3.2.14. Importing equipment, furniture, and receiving large parcels from courier services is possible at any other working time of the Coworking Administration.
3.2.15. If it is necessary to import or export the visitor's property, the visitor informs the Coworking Administration by sending an email to the Coworking Administration's email address specified on the Coworking website, an email containing a request for the Third Party to be given the opportunity to import/export property with the indication of the full name and contact details of the representative.
3.2.16. Using the workspace or leased premises provided for use not for direct purposes, including using it for storage and living.
3.2.17. Being on the Coworking premises with animals without special permission from the Administration.
3.2.18. Bringing furniture from common areas of the Coworking into offices.
3.2.19. Bringing and storing flammable, chemical, or fire-explosive liquids and substances.
3.2.20. Using the restroom for purposes other than intended. Disposing of garbage and personal hygiene items in the sewage system.
3.2.21. Bringing bicycles, scooters, and other means of transportation onto the Coworking premises, except for wheelchairs, and small-sized transport, provided it can be accommodated in a specially designated area marked by the Coworking Administration.
3.2.22. Moving around the Coworking premises on roller skates, skateboards, scooters, and other means of transportation, except for wheelchairs.
3.2.23. Being without a protective mask if there is a respiratory infection, flu, or other airborne diseases.
3.2.24. Performing work that requires the use of special tools (using a Creative computer) and/or noisy work without prior agreement with the Administration.
3.2.25. Stay in the Coworking space, except for designated offices, without shoes.
3.2.26. Stay in dirty, soiled, or strongly odorous clothing and/or footwear, and/or bring items that soil or emit strong odors.
3.2.27. Create obstacles (even temporarily) in common areas.
3.2.28. Sleep in the Coworking space.
3.3. In case of violation by the Visitor of paragraphs 3.2.4, 3.2.5, and 3.2.6 of the Coworking Rules, the Administration reserves the right to deny access to the Coworking space, ask the Visitor to leave the Coworking space, and/or call law enforcement personnel.
3.4. Visits by Guests of Residents are allowed on working days of the Coworking Administration from 09:00 to 20:00.
3.5. The presence of a Guest in the Coworking space is allowed only accompanied by a Resident, at the invitation of whom they are present on the premises, and in accordance with the Tariff plan chosen by the Resident.
3.6. The rule in paragraph 3.5 above does not apply to guests of a Resident who has obtained the use of a meeting room, lecture hall, and/or event space. In this case, the number of guests must correspond to the agreed number of Visitors with the Coworking Administration, and their stay on the premises should not exceed the booking time of the event space +30 minutes before and after the start and end of the lease of the lecture hall and/or event space, and +15 minutes before and after the start and end of the lease of the meeting room.
3.7. Lists of event guests requiring the issuance of temporary passes must be submitted to the Coworking Administration by sending a letter to the Administration's email address no later than 1 working day before the event, unless otherwise agreed with the Administration.
3.8. Visiting the Coworking space by individuals under the age of 16 is allowed provided they comply with all the rules specified in these Rules, and only accompanied by an adult Visitor.
4. Use of the meeting room, event space, and lecture hall
4.1. A Resident or Visitor of the Coworking space has the right to use the meeting room, event space (for events), and lecture hall only after coordination with the Coworking Administration. Coordination is carried out by submitting a request for space reservation to the Coworking Administration, further confirmation of the reservation by the Administration, and confirmation of the reservation by the Visitor, namely by paying the rent in the manner established by the Coworking Administration (payment of 100% (one hundred percent) or partial prepayment). The number of hours of meeting room rental is calculated by subtracting the hours provided free of charge to the Resident according to the selected Tariff plan.
5. Other conditions
5.1. Through the "Requests" service in the Personal account on the Coworking website, a Resident can send an application to the Coworking Administration for documentation, ordering parking spaces, submitting a request for the issuance of a temporary pass, service requests, etc. The processing time of the application depends on the type of application and ranges from 1 to 7 working days.
5.2. The subcontractor of the Coworking space performs daily cleaning, including monitoring the cleanliness of dishes owned by the Coworking space.
5.3. The Visitor is responsible for maintaining the cleanliness of their own dishes and other items located in common areas of the Coworking space, including the dining area. Personal dishes and other items not in proper condition and left in the dining area for more than two days will be disposed of.
5.4. The disposal of spoiled products, products that have expired (a product is considered expired if it has been in the refrigerator for more than 1 week or if it is impossible to determine its owner and/or the date of its placement in the refrigerator), is carried out by the subcontractor every Friday after 18:00.
5.5. When unattended property is found on the Coworking space premises, the Administration keeps it for a month, and then, if the owner is not identified, disposes of it. To return the property to the owner, a written request must be submitted to the Coworking Administration specifying and describing the property to be returned.
5.6. Video surveillance is conducted in the Coworking space for security purposes. In case of theft or damage to the property of the Contractor or Visitor or the discovery of other violations of Ukrainian law and these rules, the Visitor is obliged to immediately inform the Coworking Administration to clarify the circumstances of the violations and identify the guilty parties, as well as, if necessary, involve law enforcement agencies.
5.7. The Visitor of the Coworking space is financially responsible for damage to equipment, office equipment, furniture, materials, and other property of the Coworking space, including the Guests of the Visitor, except for natural wear and tear of equipment and property. In case of damage or other damage to the provided property, including equipment, the Coworking space Visitor is obliged to compensate the losses incurred by the Coworking space within 3 (three) working days from the moment of presenting the corresponding requirement by the Coworking Administration.
5.8. The Visitor of the Coworking space is responsible for the preservation of electronic data in case of power outages or interruptions in Internet connection.
5.9. In case of violation of these rules, the Visitor of the Coworking space undertakes to:
(a) immediately cease the relevant violation and take measures to stop the specified violation.
(b) eliminate all consequences of such violation (if any).
5.10. In case of violation of these Rules by the Visitor, a warning is issued to the Visitor (unless otherwise specified in the Rules). In case of repeated violation of the Rules, the Coworking Administration has the right to deny access to the Coworking space without explaining the reasons and refuse to provide services to the Resident unilaterally and out of court.